Shipping & Return Policy

SHIPPING: All of our signs ship in 3-4 business days. We ship via USPS or UPS, which takes another 1-5 days. You will receive a tracking number with your shipment unless otherwise noted.

LOCAL PICK-UP: If you are local to Winneconne, Wisconsin, you may opt to pick-up your orders at our shop. All signs take 3-4 business days to make and orders can be picked up during shop hours: Thursday - Saturday from 10-4pm and Sunday 11-3pm.

RETURN POLICY: We want you to really love what you receive from us! Returns are accepted within seven days of purchase. All sale or clearance items are final sale. If you would like to process a return, please send us an email with your name and order number and we would be happy to take care of you! We can send you a label (cost is $8) or you can obtain your own. All shipping costs are the responsibility of the customer. Once we receive your return, we will issue your refund minus the shipping fees.

If anything arrives to you damaged, please send us an e-mail at hello@lilyandsparrowco.com so we can take care of you! All sale items are final sale.

​Thanks for shopping with us!